Advanced Data Recovery For Los Angeles: Hard Drive Recovery and RAID Data Recovery Services

Customer Testimonials

Transformers 3 Movie - Dark of Moon: Los Angeles, CA

External hard drive containing video shoots and clips failed. Needed to recover current video to save time in re-shooting and money that a re-shoot would cost. Drive was couriered by next available flight to our cleanroom for emergency recovery. All video, and clips were completely recovered within 48 hours which enabled Transistors 3 to hit the box office on time.

Chicago Cubs Training Video

A training video was nearly finished when our hard drive failed. I am letting you know that the movie has been completed, and is now on disk ready for showing. This could not have happened without your assistance and the magic of your techs. I still can't believe it! I have included your name and ADR for special credits at the conclusion of the movie. You were simply the best! It was a pleasure working with you (which I would have said even if the project were not a success).

Bob Baum
The inland Group

Print Production Company: Seattle, WA

ADR was recommended to me by trusted colleagues in the IT industry here in the Seattle area. The reputation which preceded ADR as far as being able to recover data from highly challenging situations is VERY good. The speed and accuracy of ADRs ability to recover mission critical information was highly touted to me as being second to none.

Upon the loss of one of our production SQL servers, the first thought that went through my mind was how far back could we recover the data from tape? When the answer that I received was not acceptable, the second thought that went through my mind was how to explain it judiciously to the business for acceptance.

After validating that we truly had failed RAIDed hard drives, I contacted a trusted colleague of mine who maintains an IT infrastructure at an established educational institution here in Washington. I asked him for his advice on who he dealt with in the past for situations such as these. His recommendation was ADR. I also contacted our storage vendor here in Washington. They too gave me the recommendation for inquiring about ADR services for data recovery and restoral for failures of this nature.

Gaven K.
Print Production Company


Mike Harrington - Home User

ADR saved the day! Documents and photos from genealogy research since 1996, music I copied from Mom's old Christmas LPs and edited for clicks and pops and burned to CD (15 LPs, and I got rid of the LPs), Outlook Calendar and Contacts, tax forms and supporting data for the last decade all went up in smoke on a brand new WD harddrive.

ADR engineers recovered the majority of the important data, and the rest were not that important. I wouldn't be able to reconstruct the family tree without the recovered data, and Mom's scratchy-poppy Christmas music would be gone forever as well.

Western Digital was no help on suggesting data recovery, they only recommend those from whom they get a kickback.

A friend who used ADR recommended them, so I used them on her recommendation. I'll gladly recommend ADR to anyone in the bind I was in.

Mike Harrington

Fred D Home User

Thank you all. These pictures are priceless. Please thank the entire team team at ADR.

Fred D.
Home User

William R. Software Developer:

I am a software developer and I work primarily on two workstations. One is a desktop and the other is an IBM Thinkpad that I use in the office and at my client sites.

That fateful day I had been to a client site in the morning and brought the Thinkpad back to the office after lunch. I put in it in the docking station, powered it up. Instead of the usual boot process, it got to the Windows logo and stayed there. I restarted it and got a message that the hard drive could not be found.

As a developer, I keep fairly good backups of my client projects. I try to do this backup once a day, but in reality it generally becomes once a week. I also had a substantial amount of document files, work logs, and email records that I never thought important until I realized I could not get to them.

I found ADR Data Recovery on a Google search. By that time, I was getting pretty frantic, but Kevin and his team talked me down. It did not take too much calculation to realize that the cost of the expedited data recovery was expensive, but not in comparison with the lost time I was looking at to reconstruct a week of work, plus the records and personal work that was just gone.

I next sent my hard drive to Kevin. That was on a Thursday. On Friday evening, Kevin notified me that the data was recoverable. (Big sigh of relief) They worked over the weekend and by late Sunday I had several critical folders back for work Monday morning. The remainder of the data was returned via a loaner hard drive on Tuesday. I was told there might be some missing data, but so far I have not found any holes.

The experience I had with Kevin and all the folks at ADR was exceptional. Kevin even gave me a number to call him at home on the weekend to check on the status. Not only did they do a great technical job, but they managed it with reassuring smoothness.

I know who to call if this ever happens again and I strongly recommend that anyone that depends on their computer to remember ADR.

Yours truly,
William R.
Software Developer

Energizer: Ashboro, NC

Hard drive containing Rockwell Software failed. Needed to recover recipes, materials lists and batches. ADR Data Recovery successfully recovered the critical data within 24 hours.

Stops Inc: Titusville, FL

RAID server was infected by a virus which disabled permissions. Users could not logon to the server. Server would no longer authenticate. IT department attempted to bring the RAID back online without success. By the time we received it, the array was no longer recognized and drives were asking to be reformatted. ADR successfully recovered the data, cleaned out the infected files and returned the data on a new storage unit.

Kim Wendell Design

I had a drive crash over the July 4th weekend and found ADR Data Recovery via a web search. Initially I was interested because I saw you have a NYC office where I could drop the drive off. I initially spoke with Terri on the phone and spoke with her throughout the recovery process. While the recovery turned out to take significantly longer than either she or I initially thought, or hoped, I always felt secure in your firm thanks to the contact from and explanations of Terri. She communicated what was happening with the drive and how the process was running efficiently and professionally. I couldn't have asked for a better recovery. I will certainly recommend ADR Data Recovery to any of my peers who may find themselves in the same predicament, and will use you again should I ever run into this problem again.

Regards,
Augustus W.

Errol Dickey, VP

ADR provided excellent initial data recovery on critical data we needed and sent it to us on a USB drive. But the problem did not end there. When the recovered data was accidentally erased from that USB drive, we rushed the drive back to ADR and they performed a second recovery and got it back for us. Their prompt "re-recovery" of this data was done quickly and with particular sensitivity to the vulnerable position we were in, and they provided it as a courtesy to us, as part of their total service package. Our business depends on providing superior service to our clients, and it has been a while since we ourselves have experienced such professional treatment from a vendor. Thanks again for the outstanding treatment: we won't go anywhere else for these services in the future!

Errol Dickey, VP
Hi-Tech Company

Debbie - Personal User

I would like to say "Thank You", this experience was a difficult one to go through but everyone I encountered at ADR either through email or over the phone were simply great! Everyone was extremely helpful and I am greatful for everyone's hard work. ADR was extremely flexible with the payment options which were an extreme help for me and I would reccomend anybody I know who needs data recovered to work with your company. I have very positive feelings towards the results this company has and have been served very well.

I thank everyone at ADR for all they have been able to recover for me, it means so much to have it back!

Thank You,
Debbie

D.S College Instructor

I wanted to thank you for all of your assistance with my hard drive. I have the recovered data in hand and I am thrilled to have my research, and personal items back. Without this data I would not be able to finish my PhD in May, and continue on to a full faculty position in the fall of 2007. I was especially pleased with the customer service from ADR. Every individual that I spoke with was friendly and empathetic to my situation. I appreciate your company making a frustrating circumstance an enjoyable business interaction.

Sincerely,
D.S.

Pete S. Engineering Company

I cannot thank you enough for answering the phone at all hours of the night to make sure someone 3,000 miles away received the information they so desperately needed.

Pete S.

Christopher M. Technology Director

I just wanted to take a moment to write you and say "Thanks a Million!" You and all of the folks at ADR are to be congratulated on a job well done. We were able to use the recovered data and complete a critical dead-line on-time. We really appreciate your professional services and would not hesitate to recommend ADR to anyone with a recovery problem!

Christopher M.
Technology Director Legal Resources & Services

Homeland Security

Thank you and good job with the recovery!

SPO John B.
Police Department
Special Operations Division
Homeland Defense Team

Joe S. Director of Communications

You have helped make a very bad situation easier and in the end save our tales.

Joe S.
Director of Communication Services
Educational Institution

Matt W. Data Management Firm: San Jose, CA

I would like to recommend ADR Data Recovery for any business or individual who has lost data due to mechanical failure, software corruption or other data catastrophe.

Recently we had a client lose over 200 gigabytes of data from their hardware raid-5 array. Their backups were on a hardware array, which was destroyed in the same event. ADR worked tirelessly to stitch the data back together, literally working around the clock. They were professional, responsive and, above all, technically adept.

I was amazed when ADR claimed that 100% of the data had been recovered. I was even more amazed when I saw for myself that they actually had! ADR not only saved our client's data, they saved them a virtual fortune.

I hope you never have to go through a data-disaster like this one. But if you do, it is my STRONGEST POSSIBLE advice to ONLY trust your data to ADR.

Sincerely,
Matt W.
IT Services Manager
Data Management Firm

Thomas D. Rock Ridge Music

ADR's customer service and attention to detail during a trying time, was beyond expectations.

Thomas D.
Rock Ridge Music, LLC

Koah P. Wastewater District

Thank you Michelle and your team at ADR Data Recovery. We were able to retrieve the data we needed from your recovery efforts.

Khoa P.
Water & Wastewater District

Erik R. Technical Support Entertainment Industry

I am impressed thus far with the level of service you have provided! I'm sure we will be using you exclusively for our future recovery needs.

Regards,
Erik R.
Technical Support Entertainment Industry

Jared P. Software Development Company: San Francisco, CA

"Our RAID failed on a Friday just before we all were about to go home and enjoy our weekend. We contacted ADR Data Recovery and set-up an emergency recovery with them. They sent one of their technicians to our worksite and he took the hard drives back to their main lab in Folsom. Later that evening, I was contacted by their tech and was told an e-mail containing the recoveryable files was in my inbox. To my relief, they were able to do a full recovery and Monday morning we were back in business. Truly amazing!"

Jared P.
Software Development company
San Francisco, CA


"Thank you so much for your tireless effort to recover and organize my data after I jacked it all up. I was a little nervous about who to have look at my drive. I was concerned about the actual recovery and of course confidentiality. Didn't want to see pictures or video of my family pop up on the Internet sites.

I found you guys on Google. From the first phone call I felt confident I had chosen the right company. Through various calls and emails I was kept informed. I talked to several different people and everyone treated me like I was not only a customer but almost like a close friend!!!

I am extremely happy with your work and customer service!!!"
TC
June 4, 2013


"A company that goes the extra mile for its customers and its remote labs. Chris, Kevin, Alex, and Judy are the best support team you could ever want. ADR is the best choice for data recovery."
Thomas Della-Penna
May 8, 2013


"My good friend Bob Walkup from A-Byte Better Computers referred me to ADR. Our QuickBooks machine hard drive had a mechanical failure. We didn't have proper backups in place even though I knew better! I did some price shopping online, but was more worried about getting the job done right then the price. So I asked trusted friends in the Tech world who they would go with. Bob suggest ADR so I gave them a call. Not only was it like working with a local repair shop (in the sense that they talk to you like a human and not a customer), their prices beat everyone else online.

They started my order over the phone and in less then 15 minutes I had printed the return shipping label and my drive was on its way to their facilities. Every step of the way they kept me up-to-date. The emailed me when the drive arrived, when diagnostics started and when complete.

Exactly 7 days later, not business day... ACTUAL DAYS!, I got an email telling my hard drive was recovered!

That same day I was able to download my QuickBooks company file from their servers and I got our QuickBooks computer back up and running.

Everything went smoother then I could have ever anticipated. I will ALWAYS referrer future customers to ADR!"
Tony Virelli
February 8, 2013


"My wife's hard drive crashed on her business latptop and we used ADR. This place is fantastic! They understood the urgency and the communication throughout the recovery was amazing! We got our data back in less than a week. I could not be happier and would use them again if we ever have the need."
Matt Gugin
January 11, 2013


"Thank you so much for retrieving years of backup from our external hard drive! We now have memories of our past back :)"
Christina Graves Stubbs
January 11, 2013


"ADR Came through for us in an extremely timely manner. We lost 2 drives out of 3 in a raid 5. Not only were they able to get all our data back, they did it in two days. The customer service from start to finish was more than professional, and I recommend ADR to everyone who was in the same position I was."
Bryan Neely
January 20, 2012


"The folks at ADR are fantastic. I had a monster drive with a ton of data on it that decided to puke on me. This was the backup drive that I was getting ready to restore to a new drive. Data size was over 2 TB and encrypted. ADR was able to decrypt the drive and get all of my data. I highly recommend ADR to ANYONE that has data recovery needs"
Cory Thomas
February 9, 2012


"From my first communication with ADR Data Recovery through the complete recovery of my 500 gig external hard drive (which was approximately one week) I received professional, courteous and customer centric service that I was very pleased to receive. They have gone above and beyond what was required, were timely in all aspects of the recovery process, were positive in their approach as well as realistic, letting me know all possible outcomes of working with them. They assured me of the excellent and meticulous clean room staff, their prior successes and the good possibility that a large amount of data was likely to be recovered with the option I selected. This possibility was realized. Thank you. ADR!"
David K. Dixon
January 23, 2012